Utility Management Series

The Utility Management Series is a new course focused solely on preparing and developing utility staff with the knowledge necessary to lead State-of-the-Art utility systems. All levels of management are encouraged to attend. This course provides comprehensive training on various topics relevant to utility management, including basic rates, human resources, customer service, and more. With this training, participants can develop the skills and knowledge necessary to excel in their roles and advance their careers. After completing this program, participants will have a better understanding of what it takes to achieve success at their utility.

Course Topics:

  • Georgia’s Electric Industry
  • Understanding Your Electric System
  • Planning/Budgeting for Maintenance and Growth
  • Power Quality and Energy Efficiency
  • Power Delivery and How it Works
  • Managing Your Enterprise Funds
  • Why is Data Management and Data Analytics Important?
  • Safety Regulations for Your Line Crew
  • The Basics of Economic Development
  • Power Skills: The New Interpersonal Skills

Course Level: Basic

No prerequisites required

Length of Course: 5 Months

Who Should Attend:
Designed for any utility employee in a management position or prospective employees in the succession planning model.

Class Location:
MEAG Training Center
148 Powerhouse Road
Forsyth, GA 31029

MEAG Corporate Office
1470 Riveredge Pkwy, NW
Atlanta, GA 30328

Classes will be held from 9:00- 4:00 pm

Course Pricing: $4,650.00

Course Date:
Module 1: July 29–30, 2026 — MEAG Training Center
Module 2: August 26–27, 2026 — MEAG Corporate Office
Module 3: September 29–30, 2026 — ECG Training Institute
Module 4: October 14–15, 2026 — ECG Training Institute
Module 5: November 11–12, 2026 — ECG Training Institute

2027 Dates Coming Soon!

Featured Image

Michelle Weekley

Manager, Member Training


Upcoming Events

27
October 2026

Foreman Development Series 5 - Module 2

8 AM EST

ECG’s Foreman Development Series is intended to provide line crew leaders and line crew foremen with tools and abilities outside the scope of the physical hands-on side of line work, concentrating on the soft skill/ mental side of leading crew members.… read more

4
November 2026

Conducting Effective Performance Appraisals: Turning Conversations into Momentum

9 AM EST

Today’s employees expect more than a once-a-year evaluation—they want clarity, fairness, ongoing feedback, and a voice in their own development. This full-day session equips leaders with the mindset and skillset to deliver performance appraisals that feel… read more

10
November 2026

Utility Customer Service Training Series 2: Module 3

9 AM EST

During the training session, participants will be reminded of both the emotional and technical aspects of resolving customers’ concerns. They will be provided with specific tips on tone and wording to use while educating customers. The use of empathy and… read more

13
November 2026

Municipal Debt Collection

9 AM EST

Understanding the foundational rates charged to customers and how they contribute to the utility’s revenue requirements is an essential role of the utility manager.  Rate-making and financial planning are pivotal to your utility’s success and often… read more