- Basic Electric Rates
- Bridging Generations: Working Effectively Across a Multigenerational Team (for team members)
- Conducting Effective Performance Appraisals:Turning Conversations into Momentum
- Excellence As a Supervisor
- Getting the Most Out of Your Multigenerational Team (for leaders)
- The 95% Rule: 29 Employment Law Axioms
- Utility Customer Service Leadership
- Utility Customer Service Training
- Utility Management Series
- Voices That Deliver: Speaking Skills for Utility Employees
Utility Management Series
Course Overview
The Utility Management Series is a new course focused solely on preparing and developing utility staff with the knowledge necessary to lead State-of-the-Art utility systems. All levels of management are encouraged to attend. This course provides comprehensive training on various topics relevant to utility management, including basic rates, human resources, customer service, and more. With this training, participants can develop the skills and knowledge necessary to excel in their roles and advance their careers. After completing this program, participants will have a better understanding of what it takes to achieve success at their utility.
Course Topics:
- Georgia’s Electric Industry
- Understanding Your Electric System
- Planning/Budgeting for Maintenance and Growth
- Power Quality and Energy Efficiency
- Power Delivery and How it Works
- Managing Your Enterprise Funds
- Why is Data Management and Data Analytics Important?
- Safety Regulations for Your Line Crew
- The Basics of Economic Development
- Power Skills: The New Interpersonal Skills
Course Level: Basic
No prerequisites required
Length of Course: 5 Months
Who Should Attend:
Designed for any utility employee in a management position or prospective employees in the succession planning model.
Class Location:
ECG Training Institute
1000 Mahala Drive
Forsyth, GA 31029
Classes will be held from 9:00- 4:00 pm
Registration for Class 2 will open in July 2026
Course Pricing: $4,650.00
Course Date:
Module 1: July 29-30, 2026
Module 2: August 26-27, 2026
Module 3: September 29-30, 2026
Module 4: October 14-15, 2026
Module 5: November 11-12, 2026
Cancellation Policy
If you are unable to attend, substitutions will be permitted up to one week prior to the first day of class with written notification, there will be no refunds or credits given. Attendees must attend all days to receive their Certificate of Completion. ECG reserves the right to reschedule or cancel any scheduled training class or to replace personnel.
