Supporting Greatness. Developing Opportunities.

Strategic Partners

ECG partners with industry leaders to provide innovative and effective solutions tailored to the needs of our public power utilities. Each partner offers expertise and resources to help members address industry challenges, enhance efficiency and reliability, and support community growth. Our goal is to align with you in achieving these objectives.

Given their proven track record, we are pleased to recommend these companies’ services to our ECG members. We encourage you to visit their websites for more details on their services. Should you need further information, feel free to give us a call. We are here to assist you in maximizing these valuable resources.

Tantalus is a leading smart grid technology partner to the Municipality and Cooperative utility market. We deliver solutions that leverage data analytics to improve the efficiency and reliability of distribution networks for energy, water, and gas utilities. Our practical applications in AMI, load management, and grid optimization are designed to leverage existing assets, extend ROI, increase operational savings, and enhance customer service.

Interactive Utility Communications provides call center services for the utility industry. Whether working with investor-owned, Municipal, or city-run utility services, their organization’s service and focus is on providing solutions that are extensions of their clients’ operations. Their clear understanding of the industries they support enables them to apply effective and flexible solutions to suit an organization’s needs, regardless of size.

What’s unique about IUC is that they invest time to understand how their clients operate their businesses and what’s important to them. They use that information to develop a service application for their CSRs and Dispatchers to manage Gas, Electric, Water & Sewer, Public Works, and other city service calls. The result is a seamless extension of internal operations that saves time and money for their clients. Most people have no idea they’re even talking to IUC and not their provider. Click here to read the blog post on IUC.

Hometown Connections, Inc. is a national, non-profit utility services organization specializing in the unique challenges facing community-owned utilities. For more than 20 years, our expert team has helped over 900 utilities to modernize their processes and systems. Hometown Connections works with utilities of all sizes, facilitating access to technology, services, and other solutions from industry-leading companies. The products and services offered through Hometown Connections include a full range of metering and other advanced grid solutions as well as consulting support in the areas of strategic planning, governance development, organization assessment, customer service, market research, and staffing.

Upcoming Events

24
September 2024

Customer Service Leadership: Module 3

9 AM EST

Measuring Service Successread more

25
September 2024

ECG Board Meeting

10 AM EST

The September ECG Board Meeting will be held at the MEAG Power Transmission Training Facility. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth Wednesday of every month at the MEAG Training… read more

7
October 2024

Overhead Hotline School Class 11

1 PM EST

ECG’s Overhead Hotline School is designed to give linemen and Apprentice Lineworker Program graduates additional training. The program is simulated energized and at no time will students handle energized conductors. The school’s focus is to train students… read more

21
October 2024

Apprentice Class 67A

8 AM EST

ECG’s Powerline Workers Apprenticeship Program is a three-year certification designed to enhance utility employees’ knowledge and skills in this field. Powerline workers are responsible for building, improving, and maintaining the poles and wires that… read more

22
October 2024

Customer Service Leadership: Module 4

9 AM EST

Coaching and Developing Customer Service Personnelread more