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Restoration Best Practices Handbook

The Restoration Best Practices Guidebook is a collection of tips and practices for utilities and other entities involved in either requesting or responding to mutual aid, or otherwise working on utility restoration operations and emergency management.

The Restoration Best Practices Guidebook documents best practices at public power utilities, so that others can learn and – as appropriate – implement these best practices before and during their next significant outage event.

This guidebook contains recommended best practices organized into four sections: preparedness, activation and initiation, restoration operations, and cost recovery and mitigation.

This material is based upon work supported by the US Department of Energy under Award Number DE-OE0000757.

Download the Guidebook

Upcoming Events

28
July 2024

ECG Board Meeting

6 PM EST

The July ECG Board Meeting will be held in conjunction with the MEAG Power Annual Meeting at the Ritz-Carlton, Amelia Island, Amelia Island, FL. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth… read more

30
July 2024

Customer Service Leadership: Module 1

9 AM EST

Building and Maintaining an Excellent Customer Service Cultureread more

5
August 2024

Groundman School 14

1 PM EST

ECG’s Groundman Certificate Program offers the opportunity to attain the skills necessaryto become an Apprentice Lineworker. The program provides related technical instruction forconstructing, maintaining, and repairing the transmission and distribution… read more

22
August 2024

Customer Service Leadership: Module 2

9 AM EST

Setting Service Expectationsread more

28
August 2024

ECG Board Meeting

10 AM EST

The August ECG Board Meeting will be held at the MEAG Power Transmission Training Facility. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth Wednesday of every month at the MEAG Training… read more