Hiperweb

Evaluate the progress of public power operations with the implementation of Hiperweb© Inventory and Work Order Management System to improve customer service, reduce costs and improve efficiencies. Track and manage

  • Service requests
  • Asset preventive maintenance
  • Inventory management and purchasing
  • Inspections for any infrastructure

The HiperWeb Toolbox includes:

CIS (Service Request and Service Orders)

  • Work Orders
  • Job Estimates
  • Project Management

CMMS (Computerized Maintenance Management System)

  • Preventive Maintenance Scheduling
  • Corrective Maintenance Work Orders
  • Financial Tracking of Asset Cost/Investment ratios

Inventory Management and Purchasing

  • Requisitions
  • On-line Quote functionality
  • Vendor Management
  • Multiple warehouse support

Stormwater and Hydrant Inspections

For more information on Hiperweb, please email Tina Bridges. 

Featured Image

Tina Bridges

Manager, Hosted Solutions


Tina Bridges

Upcoming Events

10
November 2026

Utility Customer Service Training Series 2: Module 3

9 AM EST

During the training session, participants will be reminded of both the emotional and technical aspects of resolving customers’ concerns. They will be provided with specific tips on tone and wording to use while educating customers. The use of empathy and… read more

13
November 2026

Municipal Debt Collection

9 AM EST

Understanding the foundational rates charged to customers and how they contribute to the utility’s revenue requirements is an essential role of the utility manager.  Rate-making and financial planning are pivotal to your utility’s success and often… read more

13
November 2026

Municipal Debt Collection

9 AM EST

read more

17
November 2026

Comprehensive Underground School 17

8 AM EST

ECG’s Comprehensive Underground Line Locating and Fault Finding School offer the opportunity to enhance the line locator’s knowledge and proficiency in locating and fault finding on secondary and primary cables. Today’s congested underground… read more

2
December 2026

Advanced Lineworker Program Module 4

8 AM EST

ECG’s One-Year Advanced Lineworker Program is designed to build on the knowledge and skills lineworkers already possess. It is the next step in developing your Lineworker. The class will be from 8:00 am to 4:00 pm each day Four Modules MODULE… read more