Electric Cities of Georgia

Supporting Greatness. Developing Opportunities.

Hiperweb

Evaluate the progress of public power operations with the implementation of Hiperweb© Inventory and Work Order Management System to improve customer service, reduce costs and improve efficiencies. Track and manage

  • Service requests
  • Asset preventive maintenance
  • Inventory management and purchasing
  • Inspections for any infrastructure

The HiperWeb Toolbox includes:

CIS (Service Request and Service Orders)

  • Work Orders
  • Job Estimates
  • Project Management

CMMS (Computerized Maintenance Management System)

  • Preventive Maintenance Scheduling
  • Corrective Maintenance Work Orders
  • Financial Tracking of Asset Cost/Investment ratios

Inventory Management and Purchasing

  • Requisitions
  • On-line Quote functionality
  • Vendor Management
  • Multiple warehouse support

Stormwater and Hydrant Inspections

For more information on Hiperweb, please email Tina Bridges. 

Featured Image

Tina Bridges

Manager, Hosted Solutions

Tina Bridges

Upcoming Events

4
August 2026

Utility Customer Service Training Series 1: Module 6

9 AM EST

This program is designed to offer guidance with the unique demands of the utility industry.  Customer satisfaction is a key component of the overall success of your municipal enterprise systems.  This course provides hands‐on participation, role-playing… read more

11
August 2026

6Excellence As a Supervisor - Module 6

9 AM EST

This course is designed to provide essential training for first-line, mid-level, and prospective supervisors. Participants will be equipped with the skills and knowledge needed to succeed in supervisory roles, especially for those who may have little or no… read more

17
August 2026

Powerline Apprenticeship Program Class 71

8 AM EST

Our 3-year PowerLine Workers Apprenticeship Program is designed to enhance the knowledge and skills of utility employees in this field. The program is certified by the U.S. Department of Labor. It has proven beneficial and rewarding for both the students and… read more

8
September 2026

Utility Customer Service Training Series 2: Module 1

9 AM EST

During the training session, participants will be reminded of both the emotional and technical aspects of resolving customers’ concerns. They will be provided with specific tips on tone and wording to use while educating customers. The use of empathy and… read more

13
October 2026

Utility Customer Service Training Series 2: Module 2

9 AM EST

During the training session, participants will be reminded of both the emotional and technical aspects of resolving customers’ concerns. They will be provided with specific tips on tone and wording to use while educating customers. The use of empathy and… read more

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