Supporting Greatness. Developing Opportunities.

Hiperweb

Evaluate the progress of public power operations with the implementation of Hiperweb© Inventory and Work Order Management System to improve customer service, reduce costs and improve efficiencies. Track and manage

  • Service requests
  • Asset preventive maintenance
  • Inventory management and purchasing
  • Inspections for any infrastructure

The HiperWeb Toolbox includes:

CIS (Service Request and Service Orders)

  • Work Orders
  • Job Estimates
  • Project Management

CMMS (Computerized Maintenance Management System)

  • Preventive Maintenance Scheduling
  • Corrective Maintenance Work Orders
  • Financial Tracking of Asset Cost/Investment ratios

Inventory Management and Purchasing

  • Requisitions
  • On-line Quote functionality
  • Vendor Management
  • Multiple warehouse support

Stormwater and Hydrant Inspections

For more information on Hiperweb, please email Tina Bridges. 

Featured Image

Tina Bridges

Manager, Hosted Solutions


Tina Bridges

Upcoming Events

23
July 2024

Customer Service Training Series 2: Module 6

9 AM EST

The CSR as a Brand Ambassador In the Customer Service Training Series 2 sessions, participants will be reminded of the emotional and technical aspects of resolving customers' concerns. They will be provided with specific tips on tone and wording to use… read more

28
July 2024

ECG Board Meeting

6 PM EST

The July ECG Board Meeting will be held in conjunction with the MEAG Power Annual Meeting at the Ritz-Carlton, Amelia Island, Amelia Island, FL. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth… read more

30
July 2024

Customer Service Leadership: Module 1

9 AM EST

Building and Maintaining an Excellent Customer Service Cultureread more

5
August 2024

Groundman School 14

1 PM EST

ECG’s Groundman Certificate Program offers the opportunity to attain the skills necessaryto become an Apprentice Lineworker. The program provides related technical instruction forconstructing, maintaining, and repairing the transmission and distribution… read more

22
August 2024

Customer Service Leadership: Module 2

9 AM EST

Setting Service Expectationsread more