Upcoming Events
23
July 2024
Customer Service Training Series 2: Module 6
9 AM EST
The CSR as a Brand Ambassador In the Customer Service Training Series 2 sessions, participants will be reminded of the emotional and technical aspects of resolving customers' concerns. They will be provided with specific tips on tone and wording to use… read more
28
July 2024
ECG Board Meeting
6 PM EST
The July ECG Board Meeting will be held in conjunction with the MEAG Power Annual Meeting at the Ritz-Carlton, Amelia Island, Amelia Island, FL. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth… read more
30
July 2024
Customer Service Leadership: Module 1
9 AM EST
Building and Maintaining an Excellent Customer Service Cultureread more
22
28
August 2024
ECG Board Meeting
10 AM EST
The August ECG Board Meeting will be held at the MEAG Power Transmission Training Facility. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth Wednesday of every month at the MEAG Training… read more
Latest News
- Do You Worry Rising Costs Will Negatively Affect Your Utility’s Bottomline Each Year? March 25, 2024
- ECG Announces Walter West as New President & CEO November 29, 2022
- ECG Sells Property to Local Developers November 21, 2022
- Members Assist ECG With Extending Training Grounds at the ECG Jeff Cook Training Center in Adel. November 4, 2022
- All News