Supporting Greatness. Developing Opportunities.

Excellence As a Supervisor

Course Overview

This course is designed to provide essential training for first-line, mid-level, and prospective supervisors. Participants will be equipped with the skills and knowledge needed to succeed in supervisory roles, especially for those who may have little or no prior experience. The program is structured into multiple modules, each focusing on different aspects of supervisory excellence.

Course Topics:

Strategic Planning and Management Evaluations
Team Building and Communication with Employees
Selecting, Onboarding, and Developing Employees
Accountability in the Workplace
Evaluating Performance and Motivating Employees
Leading Change and Ensuring a Harassment-Free Workplace
Workplace Safety, Security, and Wellness
Quality Customer Service

Course Level: Basic

Length of Course: 6 Months
Certificate of Completion

Who Should Attend:
Designed for first line supervisors, middle level supervisors and prospective supervisors included in the succession planning model

Course Instructor:
Carrie T. Hamilton, Ed.D., QMHP, Carl Vinson Institute of Government – UGA

Course Location:
MEAG Power Transmission Training Center
148 Powerhouse Road
Forsyth, GA 31029

Course Pricing: $4,200.00

Course Dates:
Module 1: March 10–11, 2026
Module 2: April 15–16, 2026
Module 3: May 11–12, 2026
Module 4: June 10–11, 2026
Module 5: June 30 – July 1, 2026
Module 6: August 11–12, 2026

Classes will be held from 9:00-4:00pm
Lunch will be provided

Cancellation Policy
If you are unable to attend, substitutions will be permitted up to one week prior to the first class date with written notification, there will be no refunds given.

ECG reserves the right to reschedule or cancel any scheduled training class or to replace personnel.

Register Today

Upcoming Events

11
May 2026

Excellence As a Supervisor - Module 3

9 AM EST

This course is designed to provide essential training for first-line, mid-level, and prospective supervisors. Participants will be equipped with the skills and knowledge needed to succeed in supervisory roles, especially for those who may have little or no… read more

13
May 2026

Utility Customer Service Training Series 1: Module 3

9 AM EST

This program is designed to offer guidance with the unique demands of the utility industry.  Customer satisfaction is a key component of the overall success of your municipal enterprise systems.  This course provides hands‐on participation, role-playing… read more

18
May 2026

Apprentice Class 68B

8 AM EST

ECG’s Powerline Workers Apprenticeship Program is a three-year certification designed to enhance utility employees’ knowledge and skills in this field. Powerline workers are responsible for building, improving, and maintaining the poles and wires that… read more

3
June 2026

ECG Engineering & Operations Conference

8 AM EST

ECG’s annual Engineering and Operations Conference is strategically structured to give our members more one-on-one time to network and have in-depth conversations with vendors and utility professionals. Session topics presented by Industry Experts are… read more

9
June 2026

Utility Customer Service Training Series 1: Module 4

9 AM EST

This program is designed to offer guidance with the unique demands of the utility industry.  Customer satisfaction is a key component of the overall success of your municipal enterprise systems.  This course provides hands‐on participation, role-playing… read more