Supporting Greatness. Developing Opportunities.

Excellence As a Supervisor

Course Overview

This course is designed to provide essential training for first-line, mid-level, and prospective supervisors. Participants will be equipped with the skills and knowledge needed to succeed in supervisory roles, especially for those who may have little or no prior experience. The program is structured into multiple modules, each focusing on different aspects of supervisory excellence.

Course Topics:

Strategic Planning and Management Evaluations
Team Building and Communication with Employees
Selecting, Onboarding, and Developing Employees
Accountability in the Workplace
Evaluating Performance and Motivating Employees
Leading Change and Ensuring a Harassment-Free Workplace
Workplace Safety, Security, and Wellness
Quality Customer Service

Course Level: Basic

Length of Course: 6 Months
Certificate of Completion

Who Should Attend:
Designed for first line supervisors, middle level supervisors and prospective supervisors included in the succession planning model

Course Instructor:
Carrie T. Hamilton, Ed.D., QMHP, Carl Vinson Institute of Government – UGA

Course Location:
MEAG Power Transmission Training Center
148 Powerhouse Road
Forsyth, GA 31029

Classes will be held from 9:00-4:00pm
Lunch will be provided

Register Today

Upcoming Events

20
October 2025

Apprentice Class 67B

8 AM EST

ECG’s Powerline Workers Apprenticeship Program is a three-year certification designed to enhance utility employees’ knowledge and skills in this field. Powerline workers are responsible for building, improving, and maintaining the poles and wires that… read more

22
October 2025

ECG Board Meeting

10 AM EST

Board meetings are held the fourth Wednesday of every month at the MEAG Training Facility in Forsyth, Georgia unless notified differently. Meetings start promptly at 10:00 am.read more

28
October 2025

Foreman Development Series - 2nd Module

8 AM EST

ECG’s Foreman Development Series is intended to provide line crew leaders and line crew foremen with tools and abilities outside the scope of the physical hands-on side of line work, concentrating on the soft skill/ mental side of leading crew members.… read more

11
November 2025

Utility Customer Service Training Series 2: Module 3

9 AM EST

During the training session, participants will be reminded of both the emotional and technical aspects of resolving customers' concerns. They will be provided with specific tips on tone and wording to use while educating customers. The use of empathy and… read more