Supporting Greatness. Developing Opportunities.

Excellence As a Supervisor

Course Overview

This course is designed to provide essential training for first-line, mid-level, and prospective supervisors. Participants will be equipped with the skills and knowledge needed to succeed in supervisory roles, especially for those who may have little or no prior experience. The program is structured into multiple modules, each focusing on different aspects of supervisory excellence.

Course Topics:

Strategic Planning and Management Evaluations
Team Building and Communication with Employees
Selecting, Onboarding, and Developing Employees
Accountability in the Workplace
Evaluating Performance and Motivating Employees
Leading Change and Ensuring a Harassment-Free Workplace
Workplace Safety, Security, and Wellness
Quality Customer Service

Course Level: Basic

Length of Course: 6 Months
Certificate of Completion

Who Should Attend:
Designed for first line supervisors, middle level supervisors and prospective supervisors included in the succession planning model

Course Instructor:
Carrie T. Hamilton, Ed.D., QMHP, Carl Vinson Institute of Government – UGA

Course Location:
MEAG Power Transmission Training Center
148 Powerhouse Road
Forsyth, GA 31029

Course Pricing: $4,200.00

Course Dates:
Module 1: March 10–11, 2026
Module 2: April 15–16, 2026
Module 3: May 11–12, 2026
Module 4: June 10–11, 2026
Module 5: June 30 – July 1, 2026
Module 6: August 11–12, 2026

Classes will be held from 9:00-4:00pm
Lunch will be provided

Cancellation Policy
If you are unable to attend, substitutions will be permitted up to one week prior to the first class date with written notification, there will be no refunds given.

ECG reserves the right to reschedule or cancel any scheduled training class or to replace personnel.

Register Today

Upcoming Events

27
January 2026

Basic Electric Rates

10 AM EST

Course Overview Understanding the foundational rates charged to customers and how they contribute to the utility’s revenue requirements is an essential role of the utility manager.  Rate-making and financial planning are pivotal to your utility’s… read more

9
February 2026

Apprentice Class 66C

8 AM EST

ECG’s Powerline Workers Apprenticeship Program is a three-year certification designed to enhance utility employees’ knowledge and skills in this field. Powerline workers are responsible for building, improving, and maintaining the poles and wires that… read more

10
February 2026

Utility Customer Service Training Series 2: Module 6

9 AM EST

During the training session, participants will be reminded of both the emotional and technical aspects of resolving customers' concerns. They will be provided with specific tips on tone and wording to use while educating customers. The use of empathy and… read more

26
February 2026

Meterman Class 10

8 AM EST

ECG’s one-year Meterman Certification Program features topics such as safe metering work practices, metering terminology, and definitions, as well as an in-depth look at single-phase and polyphase meters. Also included is a comprehensive look at instrument… read more

2
March 2026

Pre-Apprentice Program Class 17

1 PM EST

ECG’s Pre-Apprentice Program offers the opportunity to attain the skills necessaryto become an Apprentice Lineworker. The program provides related technical instruction forconstructing, maintaining, and repairing the transmission and distribution network… read more