Supporting Greatness. Developing Opportunities.

Utility Management Series

Course Overview

The Utility Management Series is a new course focused solely on preparing and developing utility staff with the knowledge necessary to lead State-of-the-Art utility systems. All levels of management are encouraged to attend. This course provides comprehensive training on various topics relevant to utility management, including basic rates, human resources, customer service, and more. With this training, participants can develop the skills and knowledge necessary to excel in their roles and advance their careers. After completing this program, participants will have a better understanding of what it takes to achieve success at your utility.

Course Topics:

  • Georgia’s Electric Industry
  • Understanding Your Electric System
  • Planning/Budgeting for Maintenance and Growth
  • Power Quality and Energy Efficiency
  • Power Delivery and How it Work
  • Managing Your Enterprise Funds
  • Why is Data Management and Data Analytics Important?
  • Safety Regulations for Your Line Crew
  • The Basics of Economic Development
  • Power Skills: The New Interpersonal Skills

Course Level: Basic

No prerequisites required

Length of Course: 5 Months

Who Should Attend:
Designed for any utility employee in a management position or prospective employees in the succession planning model.

Class Location:
MEAG Power Transmission Training Center
148 Powerhouse Road
Forsyth, GA 31029

Classes will be held from 9:00-4:00pm

Cancellation Policy:
If you are unable to attend, substitutions will be permitted up to one week prior to the first class date with written notification, there will be no refunds given. Attendee must attend each of the modules to receive Certificate of Completion. ECG reserves the right to reschedule or cancel any scheduled training class or to replace personnel.

Register Today

Upcoming Events

21
January 2025

Utility Customer Service Leadership: Module 1

9 AM EST

This course is designed to provide a comprehensive understanding of building and managing a successful customer service team, setting clear service expectations, and measuring success to ensure continuous improvement. Who Should Attend: Designed for… read more

22
January 2025

Basic Electric Rates

10 AM EST

Course Overview Understanding the foundational rates charged to customers and how they contribute to the utility’s revenue requirements is an essential role of the utility manager.  Rate-making and financial planning are pivotal to your utility’s… read more

27
January 2025

Groundman School 15

1 PM EST

ECG’s Groundman Certificate Program offers the opportunity to attain the skills necessaryto become an Apprentice Lineworker. The program provides related technical instruction forconstructing, maintaining, and repairing the transmission and distribution… read more

4
February 2025

Human Resource Basic

9 AM EST

This comprehensive full-day session is tailored for novice HR leaders and those managing HR as a small department (or even a team of one). Together, we will cover the fundamental aspects of HR management, including key areas such as recruitment, employee… read more

5
February 2025

Human Resource Series Advanced: Module 1

9 AM EST

In today’s dynamic workplace, HR managers play a pivotal role in shaping organizational success. This three-part development series is designed to equip HR professionals with the strategic insights, advanced skills, and data-driven techniques necessary to… read more