Supporting Greatness. Developing Opportunities.

Utility Management Series

The Utility Management Series is a new course focused solely on preparing and developing utility staff with the knowledge necessary to lead State-of-the-Art utility systems. All levels of management are encouraged to attend. This course provides comprehensive training on various topics relevant to utility management, including basic rates, human resources, customer service, and more. With this training, participants can develop the skills and knowledge necessary to excel in their roles and advance their careers. After completing this program, participants will have a better understanding of what it takes to achieve success at their utility.

Course Topics:

  • Georgia’s Electric Industry
  • Understanding Your Electric System
  • Planning/Budgeting for Maintenance and Growth
  • Power Quality and Energy Efficiency
  • Power Delivery and How it Works
  • Managing Your Enterprise Funds
  • Why is Data Management and Data Analytics Important?
  • Safety Regulations for Your Line Crew
  • The Basics of Economic Development
  • Power Skills: The New Interpersonal Skills

Course Level: Basic

No prerequisites required

Length of Course: 5 Months

Who Should Attend:
Designed for any utility employee in a management position or prospective employees in the succession planning model.

Class Location:
MEAG Power Transmission Training Center
148 Powerhouse Road
Forsyth, GA 31029

Classes will be held from 9:00- 4:00 pm
Registration for Class 2 will open in March 2026

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Michelle Weekley

Manager, Member Training


Upcoming Events

10
March 2026

Excellence As a Supervisor - Module 1

9 AM EST

This course is designed to provide essential training for first-line, mid-level, and prospective supervisors. Participants will be equipped with the skills and knowledge needed to succeed in supervisory roles, especially for those who may have little or no… read more

11
March 2026

Advanced Lineworker Program Module 1

8 AM EST

ECG’s One-Year Advanced Lineworker Program is designed to build on the knowledge and skills lineworkers already possess. It is the next step in developing your Lineworker. The class will be from 8:00 am to 4:00 pm each day Four Modules MODULE… read more

12
March 2026

Utility Customer Service Training Series 1: Module 1

9 AM EST

This program is designed to offer guidance with the unique demands of the utility industry.  Customer satisfaction is a key component of the overall success of your municipal enterprise systems.  This course provides hands‐on participation, role-playing… read more

16
March 2026

Apprentice Class 70 A

8 AM EST

ECG’s Powerline Workers Apprenticeship Program is a three-year certification designed to enhance utility employees’ knowledge and skills in this field. Powerline workers are responsible for building, improving, and maintaining the poles and wires that… read more

19
March 2026

Utility Customer Service Leadership Module 1

9 AM EST

This course is designed to provide a comprehensive understanding of building and managing a successful customer service team, setting clear service expectations, and measuring success to ensure continuous improvement. Designed for Customer Service Managersread more