Supporting Greatness. Developing Opportunities.

ECG Institute For Utility Training

The ECG Institute is a combination of ECG’s Powerline School, Training and Safety, and Member Training Courses (soft skills) that focus on the entire developmental process of a Utility Professional.

We strategically designed courses to advance attendees through their careers. The suggested career path utilizes classroom, home study, and on-the-job training. The Career Progression Model illustrates an achievement path allowing your organization to evaluate the employee’s growth and aptitude for advancement.

The ECG Training and Safety and the Powerline School training are held at our two Georgia Training Centers, one in Adel and the other in Newnan. Each facility is well equipped with a large classroom, underground resources, and an expansive pole yard to provide both in-class and field training to our students.

Our explicitly designed Soft Skills Programs maximize the skill set of public power personnel to become influential twenty-first-century leaders. Attendees can expect to develop competencies that will enhance their professional development in leadership, communication, excellent customer service, and problem-solving, to name a few. A list of our current classes is listed below.

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Kelsey Bennett

Administrative Assistant, Training & Safety


Kelsey Bennett

Upcoming Events

23
July 2024

Customer Service Training Series 2: Module 6

9 AM EST

The CSR as a Brand Ambassador In the Customer Service Training Series 2 sessions, participants will be reminded of the emotional and technical aspects of resolving customers' concerns. They will be provided with specific tips on tone and wording to use… read more

28
July 2024

ECG Board Meeting

6 PM EST

The July ECG Board Meeting will be held in conjunction with the MEAG Power Annual Meeting at the Ritz-Carlton, Amelia Island, Amelia Island, FL. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth… read more

30
July 2024

Customer Service Leadership: Module 1

9 AM EST

Building and Maintaining an Excellent Customer Service Cultureread more

22
August 2024

Customer Service Leadership: Module 2

9 AM EST

Setting Service Expectationsread more

28
August 2024

ECG Board Meeting

10 AM EST

The August ECG Board Meeting will be held at the MEAG Power Transmission Training Facility. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth Wednesday of every month at the MEAG Training… read more