ECG has partnered with Interactive Utility Communications (IUC) to provide our communities with specialized control room operations support, 24/7 contact center solutions for outage management and an array of customer care services.
Upcoming Events
23
June 2026
The 95% Rule: 29 Employment Law Axioms
10 AM EST
Managing employee issues can be challenging, especially when a small percentage of workplace problems consume most of your time and energy. This course provides HR professionals and leaders with practical, straightforward guidance for handling difficult… read more
25
June 2026
Voices That Deliver: Speaking Skills for Utility Employees
9 AM EST
Strong communication is one of the most important leadership tools in the utility industry. Whether speaking at city meetings, leading team discussions, conducting safety briefings, or presenting operational updates, the ability to communicate clearly and… read more
30
June 2026
Excellence As a Supervisor - Module 5
9 AM EST
This course is designed to provide essential training for first-line, mid-level, and prospective supervisors. Participants will be equipped with the skills and knowledge needed to succeed in supervisory roles, especially for those who may have little or no… read more
7
July 2026
Utility Customer Service Training Series 1: Module 5
9 AM EST
This program is designed to offer guidance with the unique demands of the utility industry. Customer satisfaction is a key component of the overall success of your municipal enterprise systems. This course provides hands‐on participation, role-playing… read more
4
August 2026
Utility Customer Service Training Series 1: Module 6
9 AM EST
This program is designed to offer guidance with the unique demands of the utility industry. Customer satisfaction is a key component of the overall success of your municipal enterprise systems. This course provides hands‐on participation, role-playing… read more
Latest News
- Electric Cities of Georgia Becomes a GISCI Endorsing Employer April 30, 2026
- PRESS RELEASE: ECG Members Secure Major GEFA Grant to Fortify Electric Infrastructure November 11, 2025
- Electric Cities of Georgia (ECG) Breaks Ground on State-of-the-Art Training Institute in Forsyth August 28, 2025
- Building the Future — ECG Training Institute Scheduled to Break Ground in Forsyth, GA! July 8, 2025
- All News