Stay informed regarding the state and federal legislation that affects public power utilities. The ECG team monitors interests to ensure member communities have the tools necessary to operate cost-effectively and efficiently within current guidelines and regulations.
9 AM EST
The CSR as a Brand Ambassador In the Customer Service Training Series 2 sessions, participants will be reminded of the emotional and technical aspects of resolving customers' concerns. They will be provided with specific tips on tone and wording to use… read more
6 PM EST
The July ECG Board Meeting will be held in conjunction with the MEAG Power Annual Meeting at the Ritz-Carlton, Amelia Island, Amelia Island, FL. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth… read more
9 AM EST
Building and Maintaining an Excellent Customer Service Cultureread more
10 AM EST
The August ECG Board Meeting will be held at the MEAG Power Transmission Training Facility. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth Wednesday of every month at the MEAG Training… read more