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9 AM EST
This course is designed to provide a comprehensive understanding of building and managing a successful customer service team, setting clear service expectations, and measuring success to ensure continuous improvement. Who Should Attend: Designed for… read more
10 AM EST
Course Overview Understanding the foundational rates charged to customers and how they contribute to the utility’s revenue requirements is an essential role of the utility manager. Rate-making and financial planning are pivotal to your utility’s… read more
1 PM EST
ECG’s Groundman Certificate Program offers the opportunity to attain the skills necessaryto become an Apprentice Lineworker. The program provides related technical instruction forconstructing, maintaining, and repairing the transmission and distribution… read more
9 AM EST
This comprehensive full-day session is tailored for novice HR leaders and those managing HR as a small department (or even a team of one). Together, we will cover the fundamental aspects of HR management, including key areas such as recruitment, employee… read more
9 AM EST
In today’s dynamic workplace, HR managers play a pivotal role in shaping organizational success. This three-part development series is designed to equip HR professionals with the strategic insights, advanced skills, and data-driven techniques necessary to… read more