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Restoration Best Practices Handbook

The Restoration Best Practices Guidebook is a collection of tips and practices for utilities and other entities involved in either requesting or responding to mutual aid, or otherwise working on utility restoration operations and emergency management.

The Restoration Best Practices Guidebook documents best practices at public power utilities, so that others can learn and – as appropriate – implement these best practices before and during their next significant outage event.

This guidebook contains recommended best practices organized into four sections: preparedness, activation and initiation, restoration operations, and cost recovery and mitigation.

This material is based upon work supported by the US Department of Energy under Award Number DE-OE0000757.

Download the Guidebook

Upcoming Events

26
January 2026

Pre-Apprentice Program Class 17

1 PM EST

ECG’s Pre-Apprentice Program offers the opportunity to attain the skills necessaryto become an Apprentice Lineworker. The program provides related technical instruction forconstructing, maintaining, and repairing the transmission and distribution network… read more

27
January 2026

Basic Electric Rates

10 AM EST

Course Overview Understanding the foundational rates charged to customers and how they contribute to the utility’s revenue requirements is an essential role of the utility manager.  Rate-making and financial planning are pivotal to your utility’s… read more

3
February 2026

Human Resource Basic - Building Blocks for Success

9 AM EST

Stepping into an HR leadership role can be overwhelming, but understanding the basics is key to success. This session provides a practical overview of core HR functions, from compliance and talent management to employee relations and workplace culture.… read more

4
February 2026

Human Resource Series - Advanced

9 AM EST

n today’s dynamic workplace, HR managers play a pivotal role in shaping organizational success. This two-day development series is designed to equip HR professionals with the strategic insights, advanced skills, and data-driven techniques necessary to lead… read more

9
February 2026

Apprentice Class 66C

8 AM EST

ECG’s Powerline Workers Apprenticeship Program is a three-year certification designed to enhance utility employees’ knowledge and skills in this field. Powerline workers are responsible for building, improving, and maintaining the poles and wires that… read more