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Restoration Best Practices Handbook

The Restoration Best Practices Guidebook is a collection of tips and practices for utilities and other entities involved in either requesting or responding to mutual aid, or otherwise working on utility restoration operations and emergency management.

The Restoration Best Practices Guidebook documents best practices at public power utilities, so that others can learn and – as appropriate – implement these best practices before and during their next significant outage event.

This guidebook contains recommended best practices organized into four sections: preparedness, activation and initiation, restoration operations, and cost recovery and mitigation.

This material is based upon work supported by the US Department of Energy under Award Number DE-OE0000757.

Download the Guidebook

Upcoming Events

2
December 2024

Apprentice Class 63C

8 AM EST

ECG’s Powerline Workers Apprenticeship Program is a three-year certification designed to enhance utility employees’ knowledge and skills in this field. Powerline workers are responsible for building, improving, and maintaining the poles and wires that… read more

8
December 2024

ECG Annual Meeting

3 PM EST

The ECG Annual Meeting is designed to allow ECG Members, Utility Professionals, City Officials, Industry Experts, and Partners to network, get updates on industry-related topics, and discuss individual community needs and solutions. The diverse professional… read more

11
December 2024

Advanced Lineworker Program Module 4

8 AM EST

ECG’s One-Year Advanced Lineworker Program is designed to build on the knowledge and skills lineworkers already possess. It is the next step in developing your Lineworker. The class will be from 8:00 am to 4:00 pm each day Four Modules MODULE… read more

11
December 2024

ECG Board Meeting

9 AM EST

The December ECG Board Meeting will be held at the MEAG Power Transmission Training Facility. This meeting will also be available via Zoom; information is attached. ECG Board meetings are held the fourth Wednesday of every month at the MEAG Training… read more

21
January 2025

Utility Customer Service Leadership: Module 1

9 AM EST

This course is designed to provide a comprehensive understanding of building and managing a successful customer service team, setting clear service expectations, and measuring success to ensure continuous improvement. Who Should Attend: Designed for… read more