Upcoming Events
13
October 2026
Utility Customer Service Training Series 2: Module 2
9 AM EST
During the training session, participants will be reminded of both the emotional and technical aspects of resolving customers’ concerns. They will be provided with specific tips on tone and wording to use while educating customers. The use of empathy and… read more
19
October 2026
Apprentice Class 67C
8 AM EST
ECG’s Powerline Workers Apprenticeship Program is a three-year certification designed to enhance utility employees’ knowledge and skills in this field. Powerline workers are responsible for building, improving, and maintaining the poles and wires that… read more
27
October 2026
Foreman Development Series 5 - Module 2
8 AM EST
ECG’s Foreman Development Series is intended to provide line crew leaders and line crew foremen with tools and abilities outside the scope of the physical hands-on side of line work, concentrating on the soft skill/ mental side of leading crew members.… read more
4
4
November 2026
Conducting Effective Performance Appraisals: Turning Conversations into Momentum
9 AM EST
Today’s employees expect more than a once-a-year evaluation—they want clarity, fairness, ongoing feedback, and a voice in their own development. This full-day session equips leaders with the mindset and skillset to deliver performance appraisals that feel… read more
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