We are excited to share great news with our ECG members and Hiperweb users! Hiperweb is now officially part of gWorks, a company dedicated to empowering small and mid-sized local governments to run more efficiently and effectively.

This partnership brings together two organizations that care deeply about supporting communities like yours — and our shared commitment to assisting our members remains stronger than ever.

What’s Not Changing — and What You Can Expect

First and foremost, nothing is changing about the way you receive support. You’ll continue working with the same dedicated Hiperweb team you know and trust, using the same products and services you rely on every day.

• Same team.
• Same phone numbers and emails.
• Same trusted services.

Our top priority is making sure you experience a smooth, seamless transition without disruption. Together with gWorks, we are committed to enhancing support resources to ensure faster resolutions and minimize interruptions — because we know how vital Hiperweb is to your daily operations.

About gWorks

Based in Omaha, Nebraska, gWorks offers a cloud-native software platform tailored to the needs of public sector agencies, including fund accounting, utility billing, payroll, and more. Many of their staff are former clerks, veterans, and residents of small towns, so they truly understand the unique challenges local governments face.

By joining forces with gWorks, Hiperweb will gain additional resources, expertise, and technology — all designed to better serve you.

ECG’s Commitment to You

ECG has worked closely with gWorks leadership to make sure your needs are front and center. We’ve addressed key questions and concerns that matter most to our members, and we’ll continue collaborating to ensure a high level of service and care throughout this transition.

Our priority is you — and we are here to ensure that this change benefits every member and user we serve.

Have Questions?

We know you may have questions about what this means for you. To help, we’ve prepared a comprehensive FAQ document that covers everything you need to know:

👉 Click here to read more on gWorks Acquires Hiperweb

👉 Click here to read our FAQ

As always, if you have any additional questions or concerns, please don’t hesitate to contact Tina Bridges, Manager, Member Solutions, or Cindy Smallwood, Member Solutions Specialist.

Walter West

President & Chief Executive Officer

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Walter West