What kind of questions should I ask when choosing an installer?

Price is only one factor to consider when selecting a renewable energy installer. Here are some other considerations:

  • Is the company certified?
  • Is the company experienced?
  • Will the company provide a copy of their current business license?
  • Does the company have any judgments or liens?
  • Will the company provide references?
  • Does the company have a record with the Better Business Bureau?
  • How many systems has the company installed in the last year?
  • How long will the installation process take?
  • How long will the company monitor the installations after they are completed?
  • What is the warranty period? What does it cover?
  • What repair services are offered? What are the rates?
  • What type of operation or maintenance training is available?