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BEGIN:VEVENT
UID:6a2a40c2ab54b
DTSTAMP:20260611T045946Z
DTSTART:20261013T090000Z
DTEND:20261013T160000Z
LOCATION:MEAG Training Center 148 Powerhouse Rd Forsyth GA
SUMMARY:Utility Customer Service Training Series 2: Module 2
DESCRIPTION:During the training session\,  participants will be reminded of
  both the emotional and technical aspects of resolving customers’ concern
 s. They will be provided with specific tips on tone and wording to use whil
 e educating customers. The use of empathy and other de-escalation technique
 s will also be discussed. Moreover\,  the importance[..]\nhttps://ecoga.org
 /events/utility-customer-service-training-series-2-module-2-2/
URL:https://ecoga.org/events/utility-customer-service-training-series-2-module-2-2/
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