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BEGIN:VEVENT
UID:6a2cb0a719cbe
DTSTAMP:20260613T012143Z
DTSTART:20251111T090000Z
DTEND:20251111T160000Z
LOCATION:MEAG Training Center 148 Powerhouse Rd Forsyth GA
SUMMARY:Utility Customer Service Training Series 2: Module 3
DESCRIPTION:During the training session\,  participants will be reminded of
  both the emotional and technical aspects of resolving customers’ con
 cerns. They will be provided with specific tips on tone and wording to use 
 while educating customers. The use of empathy and other de-escalation techn
 iques will also be discussed. Moreover\,  the importance[..]\nhttps://ecoga
 .org/events/utility-customer-service-training-series-2-module-3/
URL:https://ecoga.org/events/utility-customer-service-training-series-2-module-3/
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